Corporate
Social Responsibility
LuxConnect acts in compliance with the general principles of corporate social responsibility, whether at the economic, social or environmental level.
LuxConnect acts as a facilitator and actively supports the development of the ICT sector in Luxembourg and thus of the national economy and ultimately of the overall well-being of the population.
LuxConnect adopts a fair attitude towards its clients and suppliers. This approach is more specifically reflected in the application of the public procurement’s regulation as well as in the application of the transparency and non-discrimination principles in its business relations. The procurement policy of LuxConnect seeks to support local suppliers and fair trade.
We have implemented a comprehensive strategy that focuses on respecting human rights in all aspects of our operations. We are committed to promoting fair labor practices, eliminating discrimination and harassment, and providing safe working conditions for our employees.
Regarding human resources, the CSR policy of LuxConnect aims at increasing the motivation and satisfaction of its employees through a fair wage policy, respect of employee rights, access to training and a healthy work environment. The company’s social commitment is reflected by a low turnover and a low absenteeism rate because of illness.
As a major energy consumer, LuxConnect is fully aware that its action has a considerable environmental impact. Efficient and sustainable use of natural resources combined with a reduction in the emission of greenhouse gases are therefore the company’s priority goals.
In this sense LuxConnect exclusively uses electricity from renewable resources with the objective of minimizing its carbon footprint. Furthermore, cooling a Data Center with a heat absorption system from wood waste incineration reduces CO2 emissions to zero. LuxConnect is actively tracking its CO2 footprint and committed to become a net positive player since 2023.
As a socially responsible actor, LuxConnect supports the actions of local communities and participates in training, soft mobility and renaturation initiatives.
RSE Team
CSR Report
CSR Certification
In 2016, LuxConnect made the strategic choice to embed Corporate Social Responsibility (CSR) at the heart of its operations. This marked the beginning of a structured approach and the creation of a dedicated CSR function.
Between 2016 and 2022, CSR Manager Christine De Ridder led the company’s first two certifications, laying the foundation for future initiatives. From 2017 onwards, CSR principles became increasingly integrated into LuxConnect’s strategy and daily operations. In 2022 and 2024, new colleagues joined and completed the full INDR training cycle, further building internal expertise.
In 2023, LuxConnect and LuxProvide jointly obtained the CSR label from INDR, following a comprehensive audit. With the guidance of Distinct Consulting, and acknowledging their respective specificities, both entities chose to pursue distinct CSR strategies to maximize their impact. The next individual audits are scheduled for October 2026.
Strong
commitments
Free cooling below 11°C outside temperature
Hybrid cooling towers (no additional supply of cooling water for temperatures ranging from 12° C to 27° C)
100% green energy purchased
Carbon footprint assessment conducted every other year with the commitment of reducing our impact
CO₂ compensation for remaining impact
CSR report published annually to ensure complete transparency towards stakeholders
Luxembourg
National Pact Business
& Human Rights
By signing the Pacte National « Entreprises et Droits de l’Homme » (EDH) in 2022, LuxConnect reaffirmed the company’s commitment to integrating the United Nations Guiding Principles on Business and Human Rights into its daily operations.
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